Review
The ACiQ 2 Ton 17.5 SEER Heat Pump represents a pragmatic middle ground in the residential HVAC market. This split-system unit positions itself against higher-end variable-speed competitors by delivering credible performance at a contractor-friendly price point. With R410A refrigerant compliance, Energy Star certification, and multi-positional mounting flexibility, it handles both new construction and replacement scenarios. The unit operates on standard 208/230/240V single-phase power, making it compatible with typical residential electrical infrastructure.
Performance data shows this unit delivers 24,000 BTU cooling and 34,000 BTU heating capacity. The 18 SEER2 rating with an EER range of 9.5-13 indicates solid seasonal efficiency across varying outdoor temperatures. Variable speed condenser operation paired with a 0.5 HP motor delivering up to 800 CFM creates responsive comfort without excessive runtime. The scroll compressor and communicating controls allow for smoother operation and better dehumidification compared to single-stage alternatives at similar price levels.
Pros & Cons
Pros
- 18 SEER2 rating with variable speed condenser delivers excellent efficiency for a 2-ton unit at this price point
- 34,000 BTU heating output means it handles shoulder seasons and mild winters effectively without electric backup
- Variable speed blower motor with 300-1300 RPM range optimizes comfort and reduces runtime cycling
- 10-year no-hassle replacement warranty with online registration provides strong peace of mind
- R410A refrigerant and sweat connections make it compatible with standard existing linework and installation practices
Cons
- 17.5 SEER rating mentioned in product title conflicts with 18 SEER2 spec, creating confusion about actual efficiency
- Single-phase 208/230/240V electrical limits installation options in some commercial or older residential settings
- No integrated smart thermostat communication listed despite 'communicating' specification requiring clarification
Who Should Buy
Best For
Homeowners in climate zones 4-7 looking to replace aging equipment without maxing out budgets will appreciate the efficiency-to-cost ratio. Contractors installing retrofit systems where existing ductwork and electrical service are adequate will find this unit straightforward to integrate.
Consider Alternatives If
Skip this if you live in extreme cold climates, require sophisticated smart-home integration, or need three-phase power for larger commercial applications.
Installation
Installation requires sweat copper connections using standard 3/8-inch liquid and 3/4-inch suction lines with 3/4-inch insulation thickness. The 32x23x23-inch condenser footprint suits typical outdoor pads. A 20-amp breaker works for cooling, though your electrician needs to verify the 60-amp main breaker before startup. The 10 kW electric heat kit comes optional, adding flexibility for supplemental heating in marginal climates.
Warranty & Reliability
ACiQ backs this unit with a 10-year no-hassle replacement warranty requiring online registration. This means if the compressor, refrigerant circuit, or major components fail within the coverage period, you get replacement rather than repair costs. Online registration is mandatory, so do this immediately after installation. Dealer support varies by region, so confirm your installer participates in ACiQ's warranty program.
Specifications
| SKU | EHK10AKB |
| Brand/Manufacturer | ACiQ |
| Cooling BTU | 24,000 |
| Heating BTU | 34,000 |
| Refrigerant | R410A |
| Electrical | 208 / 230 / 240 Volts / 1 Phase |
| Warranty | 10 Years No Hassle Replacement Warranty with Online Registration |
| Weight (in lbs) | 9.000000 |
| Feature | Spec |
| Resources | ACiQ EHK Installation Manual You will need Adobe® Acrobat® Reader to view PDF documents. |
| Safety Information | PROPOSITION 65 WARNING This product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 please Click Here. |
| Replaces | FCM4X2400AL |
| Equivalent | Carrier Equivalent: KFCEH2601C10Tempstar Equivalent: EHK10AKB Bryant Equivalent: KFCEH2601C10 |
| Communicating | Yes |
| Blower Motor | Variable Speed |
| Maximum CFM | 800 |
| Motor RPM | 300-1300 |
| Horsepower | .5 HP |
| Electric Backup Heat Capabilities (Optional) | 5 Kilowatts, 8 Kilowatts, 10 Kilowatts, 15 Kilowatts, 20 Kilowatts |
| Filter Size | 16 3/8" x 21 1/2" |
| EER | 9.5-13 |
| Liquid Line | 3/8" |
| Suction Line | 3/4" |
| Phase | Single Phase |
| Max Breaker Size | 20 Amps |
| Tonnage | 2 Ton |
| Connection | Sweat |
| Certification | UL Listed |
| Height | 32" |
| Width | 23" |
| Depth | 23" |
| Product Features | Variable Speed Condenser |
| Energy Star | Yes |
| SEER1 (Efficiency) | 18 |
| Condenser Stages | Variable Speed |
| Compressor Type | Scroll |
| Liquid Valve Size | 3/8" |
| Suction Valve Size | 5/8" |
| Min. Breaker Size | 60 Amps |
| Suction Line Insulation Thickness | 3/4" |
| Length | 50 feet |
| Electric Heat | 10 Kilowatts |
Frequently Asked Questions
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