Review
The ACiQ 3-ton heat pump represents a practical middle ground in the split system market. Priced at $660, this Online Supply unit targets contractors and budget-conscious homeowners seeking reliable performance without premium pricing. It delivers 36,000 BTU cooling and 34,000 BTU heating capacity, making it suitable for most residential applications in moderate climates. The variable-speed compressor and communicating capabilities elevate it beyond stripped-down budget options, while the 10-year warranty provides genuine consumer protection.
Performance metrics show solid efficiency credentials. The 17.5 SEER rating qualifies it as Energy Star certified, and the variable-speed scroll compressor achieves an EER range of 9.5 to 13, meaning the unit adjusts its output based on demand rather than cycling on and off. Maximum CFM reaches 2,500, powered by a 0.333 HP variable-speed motor running at 1,050 RPM. Single-phase 208/230/240V electrical compatibility and a 40-amp maximum breaker requirement simplify installation in most homes.
Pros & Cons
Pros
- Excellent value at $660 for a communicating variable-speed 3-ton system with 17.5 SEER rating
- Variable-speed scroll compressor delivers EER ratings between 9.5 and 13, adapting to actual cooling demand
- Communicating thermostat capability allows for better system coordination and efficiency optimization
- 10-year no-hassle replacement warranty with online registration covers manufacturing defects
- Energy Star certified with 36,000 BTU cooling and 34,000 BTU heating capacity for typical residential loads
Cons
- SEER1 spec shows 18 but product is marketed as 17.5 SEER, creating specification inconsistency that needs clarification
- Noise level at 71 dB is moderately loud compared to premium units, which may concern noise-sensitive homeowners
- R410A refrigerant is being phased out in favor of lower-GWP alternatives like R454B and R32
Who Should Buy
Best For
Contractors performing residential replacements and homeowners with 2,500 to 3,500 square foot homes who prioritize upfront cost savings over ultra-high efficiency. This unit fits well in moderate climates and for buyers comfortable with solid mid-range performance rather than premium features.
Consider Alternatives If
Buyers in extremely hot or cold climates requiring maximum efficiency, or those seeking premium quiet operation and the latest refrigerant technology should look at higher-tier models.
Installation
Installation follows standard split-system protocols with sweat connections for both 3/8-inch liquid and 7/8-inch suction lines. The unit measures 23 by 23 by 38.5 inches and weighs 30 pounds, making it manageable for two installers. ACiQ provides a detailed EHK installation manual, though you'll need Adobe Reader to access it. The 50-foot maximum line length allows flexibility in home layouts.
Warranty & Reliability
The 10-year no-hassle replacement warranty covers manufacturing defects when you register online. This straightforward approach means fewer claims denials and faster resolution than typical conditional warranties. However, this coverage typically excludes damage from improper installation, refrigerant mishandling, or normal wear. Registration is required to activate protection.
Specifications
| SKU | LS38783850 |
| Brand/Manufacturer | Online Supply |
| Cooling BTU | 36,000 |
| Heating BTU | 34,000 |
| Refrigerant | R410A |
| Electrical | 208 / 230 / 240 Volts / 1 Phase |
| Warranty | 10 Years No Hassle Replacement Warranty with Online Registration |
| Decibel Level (dBA) | 71 |
| Weight (in lbs) | 30.000000 |
| Feature | Spec |
| Resources | ACiQ EHK Installation Manual You will need Adobe® Acrobat® Reader to view PDF documents. |
| Safety Information | PROPOSITION 65 WARNING This product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 please Click Here. |
| Replaces | FCM4X4800AL |
| Equivalent | Carrier Equivalent: KFCEH2601C10Tempstar Equivalent: EHK10AKB Bryant Equivalent: KFCEH2601C10 |
| Communicating | Yes |
| Blower Motor | Variable Speed |
| Maximum CFM | 2500 |
| Motor RPM | 1050 |
| Horsepower | .333 HP |
| Electric Backup Heat Capabilities (Optional) | 5 Kilowatts, 8 Kilowatts, 10 Kilowatts, 15 Kilowatts, 20 Kilowatts, 25 Kilowatts, 30 Kilowatts |
| Filter Size | 19 7/8" x 21 1/2" |
| EER | 9.5-13 |
| Liquid Line | 3/8" |
| Suction Line | 7/8" |
| Phase | Single Phase |
| Max Breaker Size | 40 Amps |
| Tonnage | 3 Ton |
| Connection | Sweat |
| Certification | UL Listed |
| Height | 38 1/2" |
| Width | 23" |
| Depth | 23" |
| Product Features | Variable Speed Condenser |
| Energy Star | Yes |
| SEER1 (Efficiency) | 18 |
| Condenser Stages | Variable Speed |
| Compressor Type | Scroll |
| Liquid Valve Size | 3/8" |
| Suction Valve Size | 3/4" |
| Min. Breaker Size | 60 Amps |
| Electric Heat | 10 Kilowatts |
| Suction Line Insulation Thickness | 3/4" |
| Length | 50 feet |
Frequently Asked Questions
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