Review
The Mitsubishi MSZ-GS24NA represents the efficient mid-range option for multi-zone residential heating and cooling. This wall-mounted five-zone system delivers 24,000 BTU cooling and 27,600 BTU heating capacity through individually controlled zones, making it popular for retrofits and additions where central ducting isn't feasible. The system balances performance specifications with practical installation constraints that most contractors encounter regularly.
Performance data shows a 19.7 SEER2 cooling efficiency rating and 10.3 HSPF for heating, translating to approximately 35-40% better cooling efficiency than baseline 13 SEER equipment. The 3.5-ton unit operates efficiently across a broad temperature range, cooling from 14 to 115 degrees and heating from 5 to 65 degrees outdoor temperature. Cooling capacity spans 361 to 701 CFM depending on zone demand, with noise levels ranging from 34 to 53 dBA, making it suitable for residential environments.
Pros & Cons
Pros
- 19.7 SEER2 efficiency rating significantly reduces cooling costs versus baseline 13 SEER equipment
- 10.3 HSPF heating efficiency maintains strong performance down to 5 degrees outdoor temperature
- Five-zone capability (6+6+9+9+24 configuration) handles diverse room sizes without separate systems
- Wireless controller included, eliminating additional purchase requirements
- Single-phase 208/230V operation simplifies electrical requirements for standard residential service
- 10-year warranty with online registration covers manufacturing defects
Cons
- Pre-charged for 98 feet limits installations requiring longer refrigerant runs without additional charging costs
- Not Energy Star certified despite solid SEER2 performance, potentially affecting rebate eligibility
- Operating noise reaches 53 dBA in cooling mode, noticeable in quiet environments
- 3.5-ton capacity may be undersized for large homes or high-load applications
Who Should Buy
Best For
Homeowners in mixed climates wanting to replace aging window units or add zoned comfort to existing homes without renovation. Contractors retrofitting properties where ductwork installation isn't practical and customers prioritize efficiency over lowest upfront cost.
Consider Alternatives If
Anyone needing heating performance below 5 degrees, living more than 98 feet from outdoor unit, or seeking the absolute cheapest entry into heat pump technology should explore alternatives.
Installation
Single-phase 208/230V electrical service simplifies installation compared to three-phase units. Requires breaker sizing between 32.5 and 40 amps depending on local codes. The system arrives pre-charged for 98-foot refrigerant line sets, which accommodates most residential layouts. Contractors need to verify line length requirements before ordering to avoid additional charging fees. Wireless controller installation requires no specialized wiring.
Warranty & Reliability
Mitsubishi provides 10 years parts and labor coverage when registered online after purchase. This warranty covers compressor failure, component defects, and refrigerant leaks within the specified timeframe. Online registration is required to activate coverage, a straightforward process most dealers complete at commissioning. Warranty length ranks among industry leaders for heat pump systems.
Specifications
| SKU | MSZ-GS24NA |
| Brand/Manufacturer | Mitsubishi |
| Cooling BTU | 22,400 BTU |
| Heating BTU | 27,600 BTU |
| Refrigerant | R410A |
| Electrical | 208/230v 1 Phase 60 Hz |
| BTU/Tonnage | 24,000 BTU/2 Ton |
| Mini Split Type | Wall Mounted |
| Zone Compatibility | Multi Zone |
| Warranty | 10 Years with Online Registration |
| Decibel Level (dBA) | C: 34-53 & H: 32-52 |
| Weight (in lbs) | 37.000000 |
| Feature | Spec |
| Refrigerant Charge | Pre-Charged For: 98' |
| AHRI Certificate Number | 209836185, 209836201, 209949003 |
| Additional Information | Drain: 5/8" |
| Energy Star | No |
| HSPF | 10.3 |
| SEER2 (Efficiency) | 19.7 |
| EER | 9.2 |
| Liquid Line | 1/4" |
| Suction Line | 5/8" |
| Phase | Single Phase |
| Max Breaker Size | 40 |
| Min. Breaker Size | 32.5 |
| Tonnage | 3.5 Ton |
| Min/Max Outdoor Temp for Heating | 5°-65° |
| Min/Max Outdoor Temp for Cooling | 14°-115° |
| Operating Mode | Cooling, Heating |
| Height | 12-13/16" |
| Width | 43-5/16" |
| Depth | 9-3/8" |
| Resources | Submittal Service Manual Parts Manual Operation Manual Installation Manual Engineering Data You will need Adobe® Acrobat® Reader to view PDF documents. |
| Safety Information | PROPOSITION 65 WARNING This product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 please Click Here. |
| Controller | Wireless Included |
| Maximum CFM | C: 361-701 & H: 336-701 |
| Capacity | Dehumidification Rate: 0.77 gal/hr |
Frequently Asked Questions
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