Review
The Mitsubishi MSZ-GS24NA is a 24,000 BTU wall-mounted indoor unit designed for quad zone applications in multi-split heat pump systems. It replaces the older MXZ-5C42NAHZ2 model and brings Mitsubishi's Hyper Heat technology to residential applications where winter performance matters. This unit functions as one of up to four zones in a comprehensive climate control solution, making it suitable for homes prioritizing simultaneous heating and cooling across different spaces.
Performance numbers justify the premium positioning. The unit delivers 21.5 SEER2 cooling efficiency with 22,400 BTU capacity, while heating capacity reaches 27,600 BTU, a substantial improvement over its cooling output. The 13.4 EER demonstrates strong part-load efficiency during seasonal transitions. Operating ranges span 336 to 701 CFM for heating and 361 to 701 CFM for cooling, with noise levels between 32 to 53 dBA depending on mode and capacity. The dehumidification rate of 0.77 gallons per hour helps manage moisture in humid climates.
Pros & Cons
Pros
- 21.5 SEER2 rating delivers exceptional cooling efficiency, translating to lower summer energy bills
- Hyper Heat technology maintains 27,600 BTU heating output in sub-zero temperatures, eliminating reliance on backup heat
- Four independent zones allow customized comfort in different rooms simultaneously with wireless controller included
- 13.4 EER rating provides excellent part-load efficiency during mild weather operation
- Compact wall-mounted design at 43.3 inches wide fits most residential spaces without major modifications
Cons
- 50 amp amperage requirement necessitates electrical panel upgrades in many older homes, adding installation cost
- Quad zone complexity increases troubleshooting difficulty for non-factory-trained technicians
- R410A refrigerant phaseout timeline may impact long-term service availability after 2025
Who Should Buy
Best For
Homeowners in cold climates like the Northeast and Midwest who heat with expensive oil or propane, or face unreliable natural gas supply. Multi-zone capability makes it perfect for homes with distinct comfort zones or additions where ductwork isn't feasible.
Consider Alternatives If
Budget-conscious buyers should explore single-zone alternatives, as quad zone systems carry premium installation costs that may not justify the investment for smaller homes.
Installation
Installation requires 208/230v single-phase power with a 40 to 45 amp breaker and 50 amp actual amperage draw. Refrigerant line connections use 1/4 inch liquid lines and 5/8 inch suction lines, standard for this capacity class. The 5/8 inch drain line must slope properly to prevent condensate backup. Wall mounting is straightforward, but electrical panel work often requires a licensed electrician, adding 1 to 2 days to total installation time.
Warranty & Reliability
Mitsubishi backs this unit with 10 years of comprehensive coverage when registered online after purchase. This industry-standard protection covers defects in materials and workmanship. Registration is essential, as warranty coverage defaults to 5 years without it. Parts and labor coverage specifics should be verified with your installer, as some components may carry different terms.
Specifications
| SKU | MSZ-GS24NA |
| Brand/Manufacturer | Mitsubishi |
| Cooling BTU | 22,400 BTU |
| Heating BTU | 27,600 BTU |
| Refrigerant | R410A |
| Electrical | 208/230v 1 Phase 60 Hz |
| BTU/Tonnage | 24,000 BTU/2 Ton |
| Mini Split Type | Wall Mounted |
| Zone Compatibility | Multi Zone |
| Warranty | 10 Years with Online Registration |
| Decibel Level (dBA) | C: 34-53 & H: 32-52 |
| Weight (in lbs) | 37.000000 |
| Feature | Spec |
| Replaces | MXZ-5C42NAHZ2 |
| Product Features | Hyper Heat |
| SEER2 (Efficiency) | 21.5 |
| EER | 13.4 |
| Liquid Line | 1/4" |
| Suction Line | 5/8" |
| Max Breaker Size | 45 amps |
| Min. Breaker Size | 40 |
| Amperage Requirement | 50 |
| Height | 12-13/16" |
| Width | 43-5/16" |
| Depth | 9-3/8" |
| Resources | Submittal Service Manual Parts Manual Operation Manual Installation Manual Engineering Data You will need Adobe® Acrobat® Reader to view PDF documents. |
| Safety Information | PROPOSITION 65 WARNING This product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 please Click Here. |
| Controller | Wireless Included |
| Additional Information | Drain: 5/8" |
| Maximum CFM | C: 361-701 & H: 336-701 |
| Capacity | Dehumidification Rate: 0.77 gal/hr |
| Operating Mode | Cooling, Heating |
| Phase | Single Phase |
Frequently Asked Questions
Affiliate disclosure: IndustrialRank earns a commission on qualifying purchases at no extra cost to you. We only recommend products we have independently reviewed.