Review
This 42,000 BTU quad zone system from Online Supply positions itself as a premium mini-split solution for multi-zone residential and light commercial applications. The four independent zones with capacities of 6, 9, 12, and 12 thousand BTU allow contractors flexibility in zoning strategy for larger homes or complex layouts. Wall-mounted indoor units with wireless control included make it a complete package out of the box.
Performance metrics are genuinely impressive on paper. The 21.5 SEER2 rating and 19 SEER certification indicate exceptional cooling efficiency, while the 13.4 EER maintains strong seasonal performance. Heating output reaches 32,000 BTU with hyper heat technology, making this viable for climates requiring serious winter capability. Sound levels range from 19 to 45 dB, appropriate for both occupied and unoccupied hours.
Pros & Cons
Pros
- Excellent 21.5 SEER2 efficiency rating reduces long-term operating costs significantly
- Hyper Heat technology delivers 32,000 BTU heating output for cold climate performance
- Four distinct zones (6, 9, 12, 12 ton capacity) allow independent temperature management per room
- Wireless controller included, eliminating additional control expenses
- 13.4 EER cooling efficiency maintains performance in hot weather conditions
Cons
- 1-year warranty is shorter than industry standard 5-10 year coverage on comparable systems
- Specifications contain dimensional errors (height and width listed as 0.5 inches, physically impossible)
- 50-amp amperage requirement demands significant electrical work and breaker upgrades in many homes
- Limited documentation, only surge protector and installation guide provided
Who Should Buy
Best For
Multi-zone retrofit projects in moderate to cold climates where heating efficiency matters alongside cooling capacity. Contractors installing systems in homes with four separate temperature zones will appreciate the independent control and zoning flexibility.
Consider Alternatives If
Single zone applications, small apartments, or buildings with existing 15-20 amp circuits that cannot accommodate the 50-amp requirement should look at smaller capacity units.
Installation
Installation demands a 40 to 45 amp breaker with 50-amp circuit requirement, meaning many homes need electrical upgrades. Refrigerant lines use 3/8 inch liquid and 5/8 inch suction sizing. The 15-foot length specification for lineset requires careful routing planning. Included wireless controller simplifies automation setup versus traditional hardwired controls.
Warranty & Reliability
One-year full replacement warranty provides limited peace of mind compared to industry standards. This covers manufacturing defects during the first year only, leaving homeowners exposed to failure costs after year one. Contractors should clarify extended warranty options at purchase or negotiate labor coverage separately.
Specifications
| SKU | 201813 |
| Brand/Manufacturer | Online Supply |
| Cooling BTU | 42,000 |
| Heating BTU | 32,000 |
| Refrigerant | R410A |
| Electrical | Micro USB with Standard Plug |
| BTU/Tonnage | 42,000 BTU/3.5 Ton |
| Mini Split Type | Wall Mounted |
| Zone Compatibility | Multi Zone |
| Warranty | 1 Year Full Replacement |
| Decibel Level (dBA) | 19-45 |
| Weight (in lbs) | 15.000000 |
| Feature | Spec |
| Controller | Wireless Included |
| Additional Information | Drain: 5/8" |
| Maximum CFM | 109-399 CFM |
| Capacity | Dehumidification Rate: 0.38 gal/hr |
| Liquid Line | 3/8" |
| Suction Line | 5/8" |
| Operating Mode | Cooling, Heating |
| Height | 1/2" |
| Width | 1/2" |
| Depth | 38" |
| Resources | Surge Protector Install Guide You will need Adobe® Acrobat® Reader to view PDF documents. |
| Safety Information | PROPOSITION 65 WARNING This product and many products on our site may contain a chemical know to the state of California to cause cancer or birth defects or other reproductive harm. For more information about Proposition 65 please Click Here. |
| Phase | Single Phase |
| Replaces | MXZ-5C42NAHZ2 |
| Product Features | Hyper Heat |
| SEER2 (Efficiency) | 21.5 |
| EER | 13.4 |
| Max Breaker Size | 45 amps |
| Min. Breaker Size | 40 |
| Amperage Requirement | 50 |
| Length | 15' |
Frequently Asked Questions
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